FREE & QUICK DELIVERY

For all deliveries we offer quick and reliable delivery via our trusted network of courier companies. Typically for metropolitan areas delivery time-frame varies between one to three days for the dispatch of orders from stores.

Based on the delivery location distance from our warehouses, size and weight of products and value of total purchase, we may offer free shipping subject to our promotions and the location of the delivery area. Please use the shipping calculator on the check-out page of your purchase to confirm any delivery charges. Generally deliveries in metropolitan areas will be free of cost and it will be reflected in the total cart order as a discounted item for free shipping. Please note, free shipping can not be guaranteed and may be subject to change.

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment or we will seek alternate details for processing the refund.

2. Delivery Location

Items offered on our website are typically available for delivery within Australia. Please use our on-line shipping calculator to calculate the estimated cost which is automatically added to your order. Generally deliveries in metropolitan areas will be free of cost and it will be reflected in the total cart order as a discounted item for free shipping.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to complete your order within one to five business days of the date of your order. Business day means Monday to Friday, except holidays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery and the items ordered. Products may also be delivered in separate shipments.

All deliveries can be tracked by the unique shipment tracking number e-mailed to you after finalising the order.

4. Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.

5. Shipping Costs

Based on the delivery location distance from our warehouses, size and weight of products and value of purchase, we may offer free shipping subject to our promotions and the location of the delivery area.

Shipping costs are based on the size and weight of your order and the delivery method.

To find out how much your order will cost, please use the shipping calculator on the check-out page of your purchase to confirm any delivery charges.

Generally deliveries in metropolitan areas will be free of cost and it will be reflected in the total cart order as a discounted item for free shipping.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

GST is charged according to the ATO requirements.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at support@ec2-13-211-203-141.ap-southeast-2.compute.amazonaws.com or call us on our toll free line (from land line only) 1800 082 221.

7. Questions

If you have any questions about the delivery and shipment or your order, refer our FAQ’s page or please contact us at support@ec2-13-211-203-141.ap-southeast-2.compute.amazonaws.com or call us on our toll free line (from land line only) 1800 082 221.