At SMATE, we aim to ensure all of our products are of the highest quality and defect free but if for any reason they are not, we want your experience to be a good one.

All of our products come with a manufacturing warranty.   If something was to go wrong during the term of the warranty, we provide a repair service either on-site or off-site.

Where clearly our products are at fault, we undertake to demonstrate our quality promise by offering you store credit for your next purchase as per our terms and conditions.  We are determined to demonstrate how seriously we take our promise of quality customer service support – by ensuring you have a great experience.

Please refer our Warranties & Repairs pages or the FAQ page for further information